On top of all of it, I drove 35 minutes one way (this took about an hour and fifteen minutes out of my day) and the lady I spoke with when I went to pick up the car was extremely rude. Since it was noon and I needed the car the next day at 5 a.m., it was impossible for me to go to a different company to find a rental. I asked twice, are you sure? I was told yes both times.

They told me on the phone that everything would be absolutely fine. I did mention this to the person that I called because I have never rented from near an airport before. I was renting the car local to use to go out of town for three days. I was told that, no, I could not use that card and, since I didn't pay my credit card bill enough to cover the cost of the rental, I had no car to use and no one could do anything for me at all. I was to leave town the next day at 5 a.m. I showed up to get my rental on the day I was supposed to. However, I didn't think I needed to do that because I was told that I could use my bank card. I have five credit cards in my name and making enough of a payment on one of them to be able to use it for the rental was well within means. I was told that I would be able to use my bank card and it could be run as credit (because it has the master card logo on it) just bring my social security card with me as a second form of identification. I called ahead to be sure that I had every document that I needed and the method of payment would be accepted.

There was absolutely nothing I liked about this company or my experience.Ĭons: I booked this rental one week ahead of the day I needed it.

8 passenger van rental cincinnati